Privacy Policy
Last updated: February 21, 2025
1. General Provisions
This Privacy Policy regulates the collection, processing, storage and protection of personal data of users of the "SağlamDiş" platform. By using the platform, you accept this policy.
2. Collected Data
We may collect data in the following categories:
a) Registration and account information:
- Name, surname, email address, phone number.
- Clinic name, address and contact information.
b) Usage data:
- Login history and IP addresses.
- Platform usage statistics (page views, feature usage).
- Browser type, operating system and device information.
c) Clinic operation data:
- Appointment, treatment and financial records.
- Inventory and stock data.
NOTICE: Patient medical data is stored with 256-bit AES encryption. We do not have direct access to the content of this data and do not share it with third parties under any circumstances.
3. Data Usage Purposes
Collected data is used only for the following purposes:
- Providing services, management and technical support.
- Improving the platform and developing new features.
- Detecting and preventing security threats.
- Compliance with legal requirements.
- Managing subscription and payment operations.
4. Data Sharing
We do not share user data with third parties except in the following cases:
- When required by law (court order, official request from law enforcement agencies).
- With trusted payment service providers for payment operations (only minimal data necessary for payment).
5. Data Protection
We protect your data in accordance with international security standards:
- Data storage with 256-bit AES encryption.
- Data transmission protection with SSL/TLS protocols.
- Regular security audits and updates.
- Access control and multi-factor authentication support.
- Automatic backup system.
6. Cookies
Our platform uses cookies to ensure functionality and improve user experience. Types of cookies we use:
- Necessary cookies - required for the platform to function properly (session, authentication). These cookies cannot be disabled.
- Analytics cookies - used to analyze site traffic and user behavior (Google Analytics, Microsoft Clarity). Page views, visit duration, usage statistics, heatmaps and session replay data are collected through these cookies.
- Marketing cookies - used to measure the effectiveness of advertising and marketing campaigns. Ad performance is tracked through these cookies.
A cookie consent request is shown when you first visit the site. Analytics and marketing cookies are not activated until consent is given. You can change your preferences at any time from the "Cookie Settings" button at the bottom of the site.
7. User Rights
You have the following rights:
- Request correction of incorrect or incomplete data.
- Request deletion of your data (except where required by law).
- Object to data processing.
To exercise these rights, contact us.
8. Data Retention Period
User data is retained as long as the account is active. After account cancellation, data is retained for 30 days for recovery, after which it is irreversibly deleted. Certain data may be retained for longer periods where required by law.
9. Policy Changes
We reserve the right to update this Privacy Policy at any time. Users will be notified of changes via email and/or in-platform notification. For significant changes, notification will be sent at least 15 (fifteen) days in advance. Continuing to use the platform after changes means you accept the updated policy.
10. Contact
If you have questions or requests regarding the privacy policy, contact us.